Thank you! For any further questions, feel free to contact our online team. Zijintang's nutritionists and TCM practitioners are here to help.

FAQs

Where is the place of origin?

All products are manufactured in Taiwan, imported to and sold in the UK or Europe through legal process.

When do I receive the delivery once ordered?

Delivery is expected to within 3-5 days for the UK (excluding islands) and 1-8 weeks in other european countries.

We recommend placing the orders 2-3 months prior to the due date, as early as possible.

Stock in overseas site tends to fluctuate from month to month. Ordering in advance will secure your products of choice to avoid out-of-stock.

Which courier do you use?

We use Royal Mail for small parcels <2kg and Parcelforce for large parcels >2kg.

Can I try your products before buying?

Please consider buying 【Comfort Herbal Meal 】Trial Pack to try out our products.

Can I return the unwanted products?

Orders can be cancelled and fully refunded without before the parcels are dispatched.

Please refer to the refund policy, or feel free to ask online customer service.

Do I have to cook the herbal meals myself?

We recommend adding fresh ingredients to cook with the herbal soup base. Bring the pot to a boil and simmer for 3-5 minites.

Do you have vegetarian meals?

All Comfort Herbal Soup Bases are vegan/vegetarian. You can cook with any ingredients such as vegetables, tofu, or plant-based meat alternatives.

Do I have to cook or brew the Herbal Teas?

All Taste For Life Herbal Teas are in liquid form and ready-to-drink. No cooking or brewing is needed.

Can pregnant women use your products?

Imperial Red Jujube Tea, Black Bean Water, Gan-Lu Soup, and Mai-Dou Soup are suitable for pregnant women.

Do I store the Herbal Meals in the fridge or freezer?

Specialized packaging is used to researve our food products in room temperature. No need to refrigerate before opening.

How much is the delivery?

Orders over £100 are free delivery in the UK. Difference in postal will be charge for other European Countries. Please contact our customer service team to help you estimate the additional cost.