Shipping policy
運送政策 / Shipping Policy
感謝您選擇我們的產品！我們致力於為您提供快速、安全的運送服務。以下為我們的運送政策，適用於英國和部分歐洲地區。
Thank you for choosing our products! We are committed to providing you with fast and secure delivery services. Below is our shipping policy, applicable to the UK and select European regions.
1. 運送地區 / Shipping Regions
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英國 / United Kingdom
我們提供全境配送服務，包括英格蘭、蘇格蘭、威爾斯及北愛爾蘭。
We provide nationwide delivery, including England, Scotland, Wales, and Northern Ireland. -
歐洲部分地區 / Select European Regions
包括但不限於：法國、德國、西班牙、義大利及荷蘭。若您的地區不在範圍內，請聯繫我們的客服團隊Whatsapp: +447375 948984。
Includes but is not limited to: France, Germany, Spain, Italy, and the Netherlands. If your region is not listed, please contact our customer service team.
2. 價格 / Pricing
價格包含增值稅，食品和飲料為 0%，其他商品為 20%。我們保留根據貨幣、稅費或類似變化調整價格的權利。
Prices include VAT, with 0% for food and beverages and 20% for other items. We reserve the right to adjust prices in response to currency changes, taxes, or similar factors.
3. 交付 / Delivery
較小的貨物將透過皇家郵政（少於 2 公斤）或 Parcelforce 或其他承運商以包裹形式發送，您可以在收到通知後在最近的交貨點領取。如果您輸入了手機號碼，通知將以簡訊形式發送，否則當包裹到達配送點時，您將收到郵箱發送的郵件。
Smaller parcels will be sent via Royal Mail (under 2kg), Parcelforce, or other carriers as packages, which you can collect from the nearest delivery point upon notification. Notifications will be sent via SMS if a mobile number is provided; otherwise, you will receive an email when the package arrives at the delivery point.
送貨方式、條款、送貨時間和費用取決於您購買的商品以及您居住在歐洲的哪個地方。請聯絡我們以獲取有關運費的更多資訊。
Delivery methods, terms, times, and costs depend on the items purchased and your location in Europe. Please contact us for more information on shipping fees.
4. 交貨時間 / Delivery Time
我們的目標是在 3 至 7 天內出貨。運送到英國大部分地區的時間為 2-3 天。到達歐洲其他國家可能需要長達 2-3 週的時間。在您需要這些產品之前，請留出足夠的時間。
Our goal is to dispatch orders within 3 to 7 days. Delivery to most areas in the UK takes 2-3 days. Delivery to other European countries may take up to 2-3 weeks. Please allow sufficient time before you need the products.
5. 付款 / Payment
我們的網站提供多種不同的付款方式，讓您可以選擇最適合的方式。聯繫我們的客服團隊，我們將協助您處理更多付款問題。
We offer various payment methods, allowing you as a customer to choose the most suitable option.
包裹追蹤 / Package Tracking
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所有訂單出貨後將提供追蹤號碼，您可以隨時查詢包裹的運送狀態。
A tracking number will be provided for all orders upon dispatch, allowing you to monitor your package's delivery status. -
如有任何包裹延遲或遺失，請立即聯繫我們的客服團隊，我們將協助您處理。
If there are any delays or lost packages, please contact our customer service team immediately for assistance.
客戶支持 / Customer Support
若您對運送政策有任何疑問或需要協助，請隨時聯繫我們的客服Whatsapp: +447375 948984
If you have any questions about the shipping policy or need assistance, please feel free to contact our customer service team （Whatsapp: +447375 948984）
感謝您的支持與理解！
Thank you for your support and understanding!